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T70 Driver

OK FFG, where are they?

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The assembly instructions for the Republic AT-RT...where are they? I went to the website in the parts list and searched. Nothing. Nada. Nichts. Kind of hard to put together a model without the instructions to do so.

As the comic book guy would say....WORST. INSTRUCTIONS. EVER.

Edited by T70 Driver

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3 hours ago, T70 Driver said:

The assembly instructions for the Republic AT-RT...where are they? I went to the website in the parts list and searched. Nothing. Nada. Nichts. Kind of hard to put together a model without the instructions to do so.

As the comic book guy would say....WORST. INSTRUCTIONS. EVER.

I logged a support ticket with them about it on thursday last week, the only response i have had yet is that they have passed "it along to the appropriate team" on tuesday but nothing since then

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Best as I can figure.... there aren't any instructions.  At least nothing released yet.  If this wasn't FFG that we were talking about, I'd be surprised that for one of the first units that points to the website for assembly instructions the instructions weren't there.  Since this is FFG we're talking about, it is both fitting, and incredibly sad. 

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Just for information... i am working as technical writer and know that tricks with saving money by dont print documents... ehh:

The documentation of a product is an integral part of the product. Missing documentation is a defect that can be made according to the Defects Act and you can withdraw from the purchase.

I would therefore ask FFG to fulfill its duty as the distributor of the article and provide the complete documentation. In addition, it is difficult to olbige the user to research the documentation himself via the Internet. Therefore I would recommend going back to the printed documentation. Everything else is legally vulnerable.
 

And it's kind of embarrassing to promise the assembly instructions on the Internet for an article, but not to make them available 2 weeks after the article was published. Covid or not ... that is just unproffesional.

 

(Sorry its google translate - German version:

Die Dokumentation eines Produktes ist fester Bestandteil des Produktes. Fehlende Dokumentation ist ein Mängel den man nach Mängelgesetz gelten machen kann und man vom Kauf zurücktreten darf.

Ich würde FFG von daher auffordern ihrer Pflicht als Inverkehrbringer des Artikels nachzukommen und die vollständige Dokumentation bereitzustellen. Darüberhinaus ist es schwer fragwürdig den Nutzer in die Pflicht zustellen, die Dokumentation selbst über Internet zu recherchieren. Deshalb würde ich empfehlen wieder zur gedruckten Dokumentation zurückzukehren. Alles andere ist gesetzlich angreifbar.)

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47 minutes ago, Caimheul1313 said:

@.art. If you want to ask FFG to fulfill anything, I recommend contacting them directly. They don't seem to monitor the forums.

Oh? They dont? Oh ok i really thought so. Ok then i contact the support with that.

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