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mewmartigan

POD - worth trying to exchange?

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So I ordered a bunch of the POD scenarios and I know quality can vary on them. For the most part, 6 of the 7 are pretty good. 

My copy of The Massing at Osgiliath though has every single "C" missing.  I have  "TREA HERY" and "LO ATION" cards, I have a " UT OFF" treachery and a few "WAT HOWERS" and a "WIT HKING". 

I bought from MiniatureMarket and wonder if this is a particularly bad copy or if I should just keep it. I don't know what their exchange policy is in terms of shipping either.

Thanks!

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I had the exact same problem with Massing at Osgiliath a couple of weeks ago.  I sent a replacement request immediately but haven't gotten a response yet. FFG is usually much quicker than this to respond and send out replacements.

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I also sent in a replacement request for Massing at Osgiliath a week ago for this same problem. Still waiting to hear back.

(If it were me running FFG's PoD decks, I'd be checking to see what exactly went wrong with the fonts and working to make sure it doesn't crop up again first, and only once I had fixed that would I turn my attention to replacing bad decks. So I'm not expecting a speedy turnaround on this. And I'm okay with that.)

And actually the "C" isn't missing, it's just displaced to the left by a few characters: if you look closely, you can see it behind the other text.

Bad Print 5.jpg

Edited by BillK62
added image

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Just got this email message from Asmodee today:

Current request status: On Hold

Note: We are processing your request, but are unable to fulfill it at this time as we are temporarily out of the parts you need. Once we have received these, we will process your request quickly.  You do not need to submit additional requests for this part; we have your request saved in a queue for replacement. If you have any questions or comments, please feel free to reply to this email.  Thank you for your understanding and patience

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I also got the "on hold" response today. I imagine they had entire run of the misprinted decks so their stock is depleted. Strange that it still shows as in-stock on their webstore though. It's likely those are bad too.

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