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More Pre-Order Cancellations

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From my Potomac Distribution sale rep. At least I'll get two of my four preorder boxes:
 
Dear Spirit of Rebellion customer,
 
We have received some bad news from Asmodee about the upcoming Star Wars Destiny: Spirit of Rebellion release.   We are only receiving 24% of our order in the first shipment.  Therefore, we are not able to fill your entire order when our first shipment arrives on May 4th.
 
However, there is some good news.  We stopped accepting preorders for this product quite early and only pre-sold only a small portion of what we ordered.  Therefore, all customers will get at least one box and multi-box customers will receive approximately 50% of their order in the first shipment.
 
If you ordered an even number of boxes, we plan to ship half of your order on May 4th.
 
If you ordered an odd number of boxes and your invoice is dated January 24 or after, we will divide by two and then round down to calculate the number of boxes you will get in the first shipment. For example, if you ordered three boxes, we will send one box on May 4th.
 
If you ordered an odd number of boxes and your invoice is dated January 23 or before, we will divide by two and then round up to calculate the number of boxes you will get in the first shipment. For example, if you ordered three boxes, we will send two boxes on May 4th.
 
We plan to send the remainder of your order as soon as we get more from Asmodee.  We have been told that additional waves will be coming, but we haven't been given any information about when they will arrive or how many boxes we will get in the next wave.   You won't have to pay any additional shipping fees for the extra shipment(s).  Potomac Distribution will be absorbing the cost of these.
 
If you would like to cancel your order or reduce your order, please let us know.  Its also perfectly fine to accept the first wave shipment and cancel your additional boxes if you'd like.  There is no penalty for any Spirit of Rebellion cancellations and we will return any deposit or payment you have made towards your order. 
 
We are terribly sorry for this inconvenience.  We took a very conservative approach with this release by stopping pre-orders months ago and pre-selling less than half of our order.  However, a 76% order cut is difficult to deal with regardless of what we had done to avoid potential problems.

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Same thing happened to MM. FFG said they had fixed supply, they were wrong. No surprises here for us pessimists, but I'm sure the white knight defenders are pissed. Oh well, maybe they'll run another printing after this one sells out. I really don't want scalpers to ruin this game, but with people trying to sell Sabine promos for $1,000 on Ebay, I guess it's inevitable.

Link to idiot on Ebay: http://www.ebay.com/itm/Star-Wars-Destiny-Sabine-Wren-Extended-Art-Celebration-Exclusive-/172637352451?hash=item2831fcf203:g:kQsAAOSwSypY-pD0

Edited by dpb1298

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Your title is click bait and frankly untrue.  I don't see anywhere in your letter anything about 'cancellation' of orders, except where it says you may choose to cancel or reduce your order if you wish.  You'll get your product, you will just have to wait for some of it until the next waves.  It was announced a LONG time ago that the shipment of this product was going to be split into multiple waves, so I don't really see any news here.  What your letter does NOT say is that anyone who preordered will NOT get product, nor that they will have no product left AFTER all preorders are filled, so again, nothing to see here.

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1 of my local game stores ordered 40 boxes and aren't receiving any boxes. Xindell is right though, that is outside the norm. Mostly everyone who preordered will get some of what they ordered. The game is fine.

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My local store is getting 18 boxes, a fraction of what they ordered, but a little more than what they received of Awakenings in all 4 waves. 

While still not good enough, it is already better than the 1st set for my lgs. I am curious to see what wave 2 brings and when it arrives.

 

Edited by Starbane

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2 hours ago, dpb1298 said:

Same thing happened to MM. FFG said they had fixed supply, they were wrong. No surprises here for us pessimists, but I'm sure the white knight defenders are pissed. Oh well, maybe they'll run another printing after this one sells out. I really don't want scalpers to ruin this game, but with people trying to sell Sabine promos for $1,000 on Ebay, I guess it's inevitable.

Link to idiot on Ebay: http://www.ebay.com/itm/Star-Wars-Destiny-Sabine-Wren-Extended-Art-Celebration-Exclusive-/172637352451?hash=item2831fcf203:g:kQsAAOSwSypY-pD0

I might be wrong but i think only 5 cards were give out in total? If its true i think the price is reasonable enough.

 

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Please note, people are preordering a lot more boxes this time around than they did back in November. In fact, one could say they are over ordering in hopes half their order gets filled and therefore they get what they actually wanted. I preordered 5 boxes myself and umm, it seems I will be getting all 5. I may have to cancel one of my preorders because they all come through.

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1 hour ago, Nitratas said:

I might be wrong but i think only 5 cards were give out in total? If its true i think the price is reasonable enough.

The card has a regular back, not a promo one like Kylo / Rey form Gencon, or Krennic / Jyn from Celebration. I'd wager that Sabine will make her way into a quarterly kit... but who knows.

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I pre-ordered 2 boxes from one store and will pick up 1 or 2 more from another store the same day. I shouldn't have any problems getting my orders filled. For me it will all be about how much I want to buy day one. There is a part of me that likes going to the store to buy one or two boosters a visit

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Patience seems to be a virtue when dealing with this game.  We'll have to wait and see what happens in the subsequent waves of SoR.

 

Sabine looks pretty cool, but nit at $1000.  Not even at a tenth of that.  I also think we may see that card in a quarterly kit eventually.  I'm even thinking that Jyn and Krennic will too, perhaps with a regular card back.

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how ffg is handling this game is awful how the white knights defend it is unexplained.  

First off the wave distribution is a stupid idea in the first place

second the first wave should been big enough to cover all preoders I mean  the point of preorders is to make sure you get product on day one not months after the release date. 

third if there going to do waves the first wave should be the biggest wave 

 

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The white knight defense is easily explained. We as a whole community were given information. A group from that community have absorbed said information. That same group is now waiting as that information unfolds as it was explained that it would.

Another group received same information. It entered the area that information was directed. Those people then took it upon themselves to reinterpret that information and are not satisfied that it didn't go how they imagined it would.

So call me a white knight for listening and waiting and I will gladly wear that title. But when I call you chicken little because the sky hasn't hit me in the head yet. You best polish up your title and wear it right along side me.

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4 hours ago, soviet prince said:

how ffg is handling this game is awful how the white knights defend it is unexplained.  

First off the wave distribution is a stupid idea in the first place

second the first wave should been big enough to cover all preoders I mean  the point of preorders is to make sure you get product on day one not months after the release date. 

third if there going to do waves the first wave should be the biggest wave 

 

 

2 hours ago, Thanoseid said:

The white knight defense is easily explained. We as a whole community were given information. A group from that community have absorbed said information. That same group is now waiting as that information unfolds as it was explained that it would.

Another group received same information. It entered the area that information was directed. Those people then took it upon themselves to reinterpret that information and are not satisfied that it didn't go how they imagined it would.

So call me a white knight for listening and waiting and I will gladly wear that title. But when I call you chicken little because the sky hasn't hit me in the head yet. You best polish up your title and wear it right along side me.

HAHA Soviet Prince gonna Soviet Prince. LOL 

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4 hours ago, Thanoseid said:

The white knight defense is easily explained. We as a whole community were given information. A group from that community have absorbed said information. That same group is now waiting as that information unfolds as it was explained that it would.

Another group received same information. It entered the area that information was directed. Those people then took it upon themselves to reinterpret that information and are not satisfied that it didn't go how they imagined it would.

So call me a white knight for listening and waiting and I will gladly wear that title. But when I call you chicken little because the sky hasn't hit me in the head yet. You best polish up your title and wear it right along side me.

what they said does not matter until they act on it, the email is evidence enough to warrant thought that it will be the same way again. 

1 hour ago, krzykoopa said:

 

HAHA Soviet Prince gonna Soviet Prince. LOL 

got me a stalker 

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My FLGS did not receive any such notification. Maybe because his order was modest or real. Maybe they are going for the fair distribution of product. I am not worried to get all I want (which is a modest 2 boxes)

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FFG told us waves. This is the first wave of the new set that they said they printed way more of. Give it some time. If after wave 2 or 3 there's still an issue then it's probably a cause for concern. I just wish we knew how many waves there were going to be. As of now though, I'm not too worried.

Also, MM ordered 9000 boxes! I doubt they actually expected to get 9000 boxes, then they sent out the fear mongering email to their customers as way to explain that they over sold pre-orders once again...

Potomac is handling the situation much better.

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Well if FFG follows suit this will all be worked out in 2018, LOL. In the meantime this is going to be an expensive year for determined SWD players and a dry one for casual players. I am already over $300 in on my small stack of cards purchased through third party resellers as singles.

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18 hours ago, Thanoseid said:

I pre-ordered 2 boxes from one store and will pick up 1 or 2 more from another store the same day. I shouldn't have any problems getting my orders filled. For me it will all be about how much I want to buy day one. There is a part of me that likes going to the store to buy one or two boosters a visit

Pretty much, my usual store has my pre order box and I like grabbing packs every time I pop in for a game night. It probably cost me more money in the long run, but I enjoy the thrill of opening new packs, If I ever actually had the full collection I would probably be very very sad.

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Well sad until Empire at War comes out. There is a reason they are pumping these out every 4 months (or so).

MM or any online retailer has no business receiving 9000 boxes. Those boxes are suppose to go to local game stores.

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1 hour ago, Mep said:

Well sad until Empire at War comes out. There is a reason they are pumping these out every 4 months (or so).

MM or any online retailer has no business receiving 9000 boxes. Those boxes are suppose to go to local game stores.

Actually, that makes me wonder how big the print run is. What if at the end of the day there are enough boxes for MM to get 9000 and local shops still get theirs.

Remember, all we know is Awakenings had a shortage. We have no idea how many boxes were manufactured and sold.

Edited by Starbane

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12 hours ago, soviet prince said:

what they said does not matter until they act on it, the email is evidence enough to warrant thought that it will be the same way again. 

got me a stalker 

First you say "didn't you see the post in the other thread" now I am a stalker lol. Your stupidity stands out. 

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2 hours ago, Mep said:

MM or any online retailer has no business receiving 9000 boxes. Those boxes are suppose to go to local game stores.

Why is that?  They're a retailer like any others, who operate at volume.  The boxes aren't "suppose" to be going anywhere specific.  They pay FFG and/or distributors for their product just like anyone else, and they sell it just like anyone else.  I might as well argue that the other 5 shops in my area shouldn't get anything, because my preferred store deserves them all.

I much prefer buying from my local store whenever possible, but people need to get over these ham-handed attempts to strangle online sellers.  Online sales are changing the way pretty much every product is sold, and the sooner people get over this idiotic protectionist attitude and figure out how to provide actual value within the brick-and-mortar stores the better off the entire industry will be.

And just for the record, I'm not a fan of MM either, but it has to do with cracking product to profit off singles rather than actually selling the product.  This isn't unique or limited to online retailers, as I know a number of B&M shops that have done the same.

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