As the rest of the people in this thread have commented, the management by FF Spain is disastrous. Bad translations, content that doesn't come out, documents and rules such as the Arkham Horror LCG campaign logs that are not posted on the web (although they are obviously already translated), no response from the moderators in the forums ...
In summary, in Spain, the company Fantasy Flight is synonymous with neglect and bad management.
I personally love your games, but if things continue at this pace with the division of Spain I will stop buying products from this company.
The only thing we request is a little attention and respect for the consumer.
Thanks in advance

As the rest of the people in this thread have commented, the management by FF Spain is disastrous. Bad translations, content that doesn't come out, documents and rules such as the Arkham Horror LCG campaign logs that are not posted on the web (although they are obviously already translated), no response from the moderators in the forums ...
In summary, in Spain, the company Fantasy Flight is synonymous with neglect and bad management.
I personally love your games, but if things continue at this pace with the division of Spain I will stop buying products from this company.
The only thing we request is a little attention and respect for the consumer.
Thanks in advance

+1000 to Frankenstrat77
 

We are waiting for translate second and third novels from Dark Waters trilogy since three years. Its normal? I think not. Arkham lcg is abandoned. No faqs translate, no campaign complete guides, no investigators novels... one year for mythos packs reprint... there isnt a good work here.

+1 to Frankenstrat77

Greetings FFG America: my complaint is due to the poor support given to Spanish-speaking users by FFG Spain. Users feel totally unattended as we lack the translated documents on the web, there is not enough support for the games we buy here and we are not well taken care of from the forum.

For example.
It is impossible to find the lieutenant miniatures in Spain. The Imperial Assault APP is not transtaled.Two Mansions of Madness DLC aren't in spanish. The last units of Runewars Miniatures Games will not appear in Spain. If we write them (forum, Twitter, Facebook...) no answer is recived. What can we do, then?

Hi, I want to join other guys complain about the situation of ffg spain with their costumers, and in this case, with lotr lcg costumers. We have been abandoned by ffg spain, with a lot of content out of stock for a long time without any solution for the costumers and with any support on forums. Initial cycles have been out of stock for a very long time, and the only thing has been reprinted is the core box. There is no posibility for this game to grow with the non support it has now. Spanish comunity asked for a reprint of the initial cycles, now than ffg usa has been reprinting initial content, according to the "upcoming" section of this web. A "bad joke" of poll was done during two weeks in an opened topic on the spanish forums, with any kind of advertising and without the support of any of spanish sellers, and the only comunication of ffg has been: "we need at least 1000 votes in the poll to reprint", whith no solution for new and no new costumers. There are a lot of people who have spent a lot of money on the game and doesn't deserve this `poor support. There is a big speculation with the out of stock content, and there is no stock in spanish sellers. We would like to ask for help to solve the painful situación of the lotr lcg in spain, and a real posibility to continue buying more content for this incredible lcg.
 
Thank you

the translation of l5r storyline is absolutely abandoned and we have no notices for the novels
 
 

Greetings FFG America: my complaint is due to the poor support given to Spanish-speaking users by FFG Spain. Users feel totally unattended as we lack the translated documents on the web, there is not enough support for the games we buy here and we are not well taken care of from the forum.

+1 FFG Spain
0 support, 0 admins , 0 mods, 0 reprints, 0 books, 0 DLC...

Any Mod? Any answer?.....