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OldAmber

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  1. This. So much this. You can't un-ring a bell. Thanks for the post. Jeff BrowerGEM Client Lead
  2. Yes and no. Let's be clear - every game has its official rules and in every official game the number of rounds are set before the first round is played. You and others bring up MTG and in section 10.2 of their official rules it plainly says "The number of rounds should be announced at or before the beginning of the first round; once announced, it cannot be changed.". Pokemon has the same rule. More importantly to the conversation, KeyForge has this same rule. In the KeyForge Organized Play Rules on page 7 you will find "The organizer must announce the number and type(s) of rounds and what size any progression cuts will be before the start of the tournament." The reason is that it gives the same fairness to every player registered. As a retail location, you can run the non-sanctioned and non-official games (Casual in GEM terms) with your own flavor and variations, but sanctioned play must be consistent and follow the sanctioning body's rules. Even though a retailer may wish to have different accommodations for late players, as the sanctioning body we have rules and we code them into our software. All of this is not only already in the GEM Client, but GEM also uses the rules to automatically re-pair the round if needed, add the player as a Bye with a win, add the player as a Bye with a forced loss, or pair the late player with an existing Bye so that they can both play. I think that is a LOT of flexibility for the Organizer. If pairings are already advertised and players are seated, the re-pair is not automatic and the Organizer gets to choose to re-pair - just not over and over to get a desired pairing or manually pair specific players arbitrarily. If the Organizer chooses to enter a late player, the Organizer gets every legal option - but for any rounds where the player where the was absent, losses are automatically awarded. If a player wants to enter after a round starts playing and the Organizer decides to allow that player to enter, the Organizer gets all of the legal options at that point and the player is paired for the next round. GEM actually already gives the organizer more options than you listed above. I have run an incredible number of sanctioned events in card and video games from 8 players to over 1,000 players and I have never once changed the number of rounds after the play has started. Even setting the sanctioning body rules aside, when the rounds are timed, play has begun, and tiebreakers include mathematics for the number of rounds played, round modification can cause tournament integrity issues - which is why every major game with an Organized Play component has this same rule for their official sanctioned events. That makes my other point in terms of the fairness of having a predictable event. I have noticed that no matter the size of the event, only about half of the players are listening to the announcements. Chances are, even had the judge known, there would have been several players who would still have been surprised. Yup. And that is why GEM allows you to go back to a previous round and change the outcome. Click the prior round, click Reset, click the correct winner. Done. If the correction affects the current pairing, the round is automatically repaired. Literally 3 clicks and the miss-entered result is fixed and the pairings adjusted. Thanks - I plan to make GEM the envy of all other games. But please understand that I am an advanced organizer too. Beyond that, as the sanctioning body, we have rules for our game which we must code into the software tasked with insuring our rules are followed. While we are not attempting to be a retail store game app (which might help a retailer avoid or nudge some of the rules that are not convenient for customer service in a retail environment), we do allow for a whole set of Casual games (which are not allocated and do give somewhat more flexibility). For our Organized Play (officially sanctioned events), we have extensively considered, established, and published a set of Official Rules, just like every other sanctioning body for every other game. We use the exact same software at our own premier events (like the Vault Tour) which we give to retailers for their events, so it must enforce the rules we set which are focused on ensuring ethics, fairness and tournament integrity. We award allocations to retail stores whom we trust to run events according to those published rules and we give them the GEM Client to make staying within those rules a little easier. All that said, I hope you have also seen that I have taken the needs I have experienced at my FLGS, large Cons, and giant premier events and rolled them into the rules document to create a system that satisfies your hunger and gives you that sweet tasty treat that you desire. Everything above you said GEM should do, it does, and more - and if you load the 1.3 release in a couple of weeks I think you will be amazed at how much more of a GEM it is! Thanks for taking the time and thought to write your post. I think it is important that you cared enough to bring your thoughts forward, make suggestions, and give us the opportunity to share our perspective and communicate with the community. I hope I have made this understandable and given you even more confidence in GEM. Jeff BrowerGEM Client Lead
  3. Awesome! Yup! 3 Deck Survival in 3 different game variants! Here is the thing -- the GEM Client that we use in the Vault Tour (and in all our premier events) is the exact same GEM Client that you will have in the stores. Yes, this time out we have a version ahead of you because we tested some spectacular stuff before we release it in the wild, but once we have those new items ready, the next release will have everything you saw in the Vault Tour (plus some). Jeff BrowerGEM Client Lead
  4. I am truly amazed that anyone does not think that maintaining tournament integrity should be an important feature of tournament software. This year will mark 14 years of organizing and managing tournament results for me - from local to world levels - several of these events have exceeded 1,000 players, and many of them had very substantial prizing. I know something about this. So does the awesome staff and substantial development team - who all prefer the highest standards of tournament integrity. We agree that the vast majority of game stores and tournament organizers are exemplary and many are quite knowledgeable about tournament integrity and operations - but are they all? Is every employee at every store? Is every volunteer organizer? When the quality of the tournament and the integrity of the game are enforced by the software so that everyone knows that the event will be fair, even at a store they have never visited, how is that a bad thing? Why do you want software that allows abuse and shenanigans? There are backups taken for every action you make and they are kept separate for every major step - and they are quick Load button click away - how can this, plus the ability to change prior round results (within reason) not give you an adequate safety net in case you screw up that badly? Yes - I admit, there is much to be done - but we are only on release 1.1 and for only the first update of the first release, I think that we can be proud of our debut. Jeff BrowerGEM Client Lead
  5. Glad that GEM is working so well for you! The next release is even better! I am probably going to blow your mind right now. I did that on purpose. Here's the thing, the tournament needs to be frozen when you start. At that moment we have to set the number of rounds, the presence of a top cut and the number of players that the top cut will contain. We are, in effect, creating a contract with the players for what their tournament will look like. They know that the number of wins they need, the number of rounds they will play, the strength of schedule and the extended strength of schedule will all be consistent round to round. We use these elements to fairly pair every round and to select the players that make it into top cut. If we change all of these things from round to round as players are added we change the fairness over and over as people get added to the event. And what of drops? If we are increasing rounds when people add, do we reduce the rounds when people drop? Or are DQ'ed? Does top cut disappear? Double in size? Both? How many players might have to drop and go home or to work if late players add to the number of rounds, especially in best of 3? Is is OK to have someone add in the very last round and add more rounds (and potentially hours of play) that no one expected? Where do you draw the line? That may not be your only surprise. I left other things out on purpose too. You see, the aspiration of great tournament software, in my opinion, should be to guarantee a flat and level playing field for fair play - with no surprises and a predictable game environment no matter where a player plays on the planet - I seek the highest in tournament integrity and consistency. Note that you also do not see manual pairings in GEM, because even if it never occurs, any player with a bad matchup might wonder if their pairing was arranged on purpose (or wonder why the Orgainizer's child or friend got such a great matchup that same round). You will not see the ability to re-pair over and over and over until the operator sees the pairing they like for the same reason -- if anyone thinks for a moment that the Tournament Organizer (or GEM Operator) can manipulate any pairings or results, tournament integrity itself becomes questioned everywhere. Not on my watch! I guess what I am saying is this: Some of the things that we might be used to seeing in other game software may never be a part of GEM because I want GEM to be the gold standard of consistent, predictable and fair tournament software - powerful, yet deceptively simple to use. Make sense? I hope so, and I hope you agree. Do me a favor though -- keep holding my foot to the fire and making those suggestions for improvements. The community is my best resource! Thanks also for the opportunity for me to climb up on my soapbox and make a speech as a response. I want everyone to understand why GEM is what it is and why we can all be proud of the game and the tools that we use to run it. Jeff BrowerGEM Client Lead
  6. I hope that these videos might help those who need help creating the accounts and using GEM, but I have considered doing some videos myself once things slow down - I just keep adding so many new features that finding time is a struggle right now. My hope is that this forum is used by those of you who have figured it out to help those who could benefit from that experience. Please, everyone, feel free to help each other! One of the new features I added was an update check. Of course you have to update to get that version..... Jeff BrowerGEM Client Lead
  7. First, make sure that you are not just outside of the 24 hour window. It might be that you just cannot see them yet in the GEM Client. Go into your account using your favorite browser and make sure that the allotments are there and that you have an event defined out of the allotments you were awarded. If it is there and more than 24 hours in the future, that is why it is not showing up in the GEM Client (to help make sure that you do not accidently choose the wrong allotment). If it is not there, well, this might be one of those times to change the Crucible rather than let it change you. I would send an email saying that you will turn up like a Bad Penny until it is right by pinging Organized Play at: organizedplay@asmodeena.com Hope that helps! Jeff BrowerGEM Client Lead
  8. I would just keep my regular Chainbound event and add a Casual event for the special giveaway! The players are responsible for knowing how many Chains their deck has and what its Power Level is - and we have that information right on their Master Vault application (and they can print all that out if they don't have a phone). You can create your own event and even have them show you the Deck Statistics when they register! Yes, they will not earn Æmbershards on any event that is uploaded - but you are giving a special prize and loads of fun. You can hold these events as often as you like - it is only the allocated events which can only be run weekly. The 24 hour rule is set by the server and not by the Client update. The GEM Client shows you everything the server delivers! If that gives you a problem or to answer your other question about deleting old events you will have to ping Organized Play at this email address: organizedplay@asmodeena.com  Hope that helps! Jeff BrowerGEM Client Lead
  9. Don't you hate replies like "it depends"? At the Vault Tours we are manually awarding players in all kinds of Casual games, but currently only the sanctioned (allocated) Chainbound events which you hold are uploaded - and the Æmbershard awards come from those uploads. As for future sanctioned events, perhaps you need to turn to Logos and ask Timetraveller what's in store - for sure, this game holds many surprises - for all of us! Thanks for the compliment on the software - watch for more awesomeness soon! Jeff BrowerGEM Client Lead
  10. I can only apologize. The GEM Client is just an interface to a larger world and being dismayed at the GEM Client is somewhat analogous to being dismayed at your TV for the cable company not delivering your movie - you have to contact the right person. As far as I can tell, you did all the right things except perhaps that email address. Please make your contacts about Organized Play to the Organized Play team: organizedplay@asmodeena.com I believe that contacting people through these channels is the right thing but other than that all I can do is say that I hear you, apologize, ask for patience, and promise to forward your request. I do ask that everyone keep in mind that globally launching a brand new game is a huge task with more moving parts than you might imagine, which all have to be coordinated in many languages and across many borders and with many partners - all done by a core dedicated staff who are literally devoting all of our waking hours trying to create the best that we can for the most that we can - and we all know that is going to have an imperfect result no matter how hard we try. As we breathe life into this beast and get its path laid out to all corners, there are bound to be bumps big and small - but know that we are doing our dead level best because we want you to succeed in helping us build the game. Jeff BrowerGEM Client Lead
  11. Not at this time. We ask everyone to check to see if they are on the latest version so that we can get you to the latest version which does do a version check to make sure that you are compliant. We give you time to update so that you don't get stuck not being able to run your event unless you ignore the warning over and over. Simply log into your retailer account and go to Downloads to get the new version. Jeff BrowerGEM Client Lead
  12. To make sure that the correct events were chosen and uploaded, we have limited the events the GEM Client can see to history plus 24 hours in advance. If they are on your Event Portal, you have them - even if you can't see them yet in the Client! Jeff BrowerGEM Client Lead
  13. Here is what you might already know as it is already out there: If you attended one of the Vault Tours you got a sneak peek at some technology we are working on for those with camera issues. When we are convinced it is ready, it will get released. In the meantime, what we also did for the Vault Tours was to tell everyone to print their Profile and bring it from home as a backup. This way, they have their Profile QR Code and their decks with the QR Code built right at hand, no phone required. While it is true that a few retailers still have problems, it is also true that other retailers who have the exact same computer and camera have no problems at all and send us notes gushing about how fast they can kick off a tournament. It is also true that retailers all across the globe are having great success and are running and uploading tournaments every day. Additionally, GDPR rules in the EU (something we are forced to comply with no matter where the software is being run) prohibit us from exposing some information in some ways to some people. Add it all together and you should have a complete picture of where we are and the future that exists. Creating free software which will work with both Windows and Mac loaded with any webcam driver and physical webcam which can offer the user webcam settings as a part of the software is not in our plans today. We prefer to concentrate on easy to use software to run our games with the highest integrity. As you know by virtue of being a Mac user, the Mac has always been a very different animal. Even given that, we have run very large events on Macs and retailers are running events successfully on their Macs every single day. Perhaps you could research if there are differences in your camera's focus, driver settings or physical lighting at your scanning location that may help. If you chose a camera which does not have independent driver access for the Mac you might be able to research other apps for the Mac that allow you to modify your webcam settings for your environment - I found some interesting possibilities when I did a Google search on "mac webcam settings app". Even this may not be the answer you were looking for, I hope that it answers all your questions and gives you a direction. Jeff BrowerGEM Client Lead
  14. Hi! Thanks for playing KeyForge! This is really a forum for retailers and not players, but let me address this for all the player base through you, OK? The first release was great when compared to the predecessor, but as first releases and first year models go, it had some clunky parts and some stuff that just could not make it in - so there were some issues. One of those was the fact that it was so easy to run a Casual Tournament that Casual was sometimes run in error when a more complex Chainbound event was what was really wanted. This is especially hard with brand new software that noone has ever used before. Software highly linked to multiple backend servers across the globe. Please don't blame your retailer, especially since they try so hard to bring you these events and make it right. In the meantime, the newest release of the software has a fix tool for those problems so that old tournaments can be converted to Chainbound and uploaded for the awards of Æmbershards and Chains. I would not be surprised if that problem is not already being addressed! If you are concerned, just ask them to make sure their GEM is up-to-date and ask if they ran the fix and upload on that old tournament. In any case, please support your retailers. You have a new game to learn. They have that and so much more! Enjoy! And thanks for playing! Jeff BrowerGEM Client Lead
  15. You may not have any allocated. That is an issue you can bring up with your Asmodee retail contact and they can help with that process. Jeff BrowerGEM Client Lead
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