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Miniature Market

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  1. Mep, you really have no idea what you are talking about. First, have you ever heard of PCI compliance. Please educate yourself here: https://www.pcisecuritystandards.org/ The "big box" etailers you refer to have multi million dollar platforms that allow them to keep customers credit cards on file which is why they don't charge customers until their preorder comes in. While Miniature Market is one of the larger companies in this industry we do not and cannot afford a multi million dollar platform that is PCI compliant to store credit cards. Right now when you order from Miniature Market or any other website in our industry (not the big box guys) they do not have access to the credit card number. Your credit card is authorized for the amount at checkout and that is it. Even if I wanted to go back to any customer and bill them more at a later date I cannot. Taking money up front has absolutely nothing to do with cash flow or fees (I'm not sure why you made that up) We only have two options with preorders. Charge 100% up front (which we do) or do not take preorders. If we had to take the preorder and then go back and contact each customer one by one, get them on the phone and get their credit card info again the labor cost wouldn't be worth it. Taking money up front for a preorder is not a shady business practice. Before you slander another company accusing them of defrauding people please do your homework first. Miniature Market is 100% PCI compliant for the platform we are running on. All purchases are secure and your credit card information is not accessible by anyone at our company (including myself). We appreciate everyone's business and we are very sorry that we were unable to fill all preorders for the first Star Wars Destiny set. We are hoping to hear more about the next print run this week or next. As I get more information I will attempt to share it with people here. If you do not want to wait for the next printing and have a current preorder with us please contact customer service and we will refund you immediately. Steve @ Miniature Market
  2. Unfortunately, there still seem to be a lot of "January" pre-orders that have not received their boosters. I personally know about a half-dozen or so. That statement appears to be flat false. Again, if your preorder said ships December or January according to our records they have been processed. Make sure you are not assuming "early 2017" means January. Please go back and check your orders. Look at the full name of the item you purchased. Please contact our customer service team if your order said "ships January" and it has not gone out. We are going to be more cautious when selling the next set. Too many supply issues from this one have us really frustrated. Steve
  3. I feel the need to clarify a few things because people are claiming (on this forum and others) that we are doing something shady by selling singles. Asmodee/FFG requires our distributors to charge us different amounts for product based on where it is going. If we are selling product online (sealed product) then we pay one price. If we plan to break product for singles or sell it in our retail shop then we pay a different price. When we placed our preorder with our distributor we ordered a certain amount via the retail/singles channel and a different amount for website sales. It is against our agreement with Asmodee/FFG to take product ordered for retail/singles and ship it out sealed to consumers. We are following the rules. Simple as that. As for shipping sealed product we always fill preorders on a first in / first out basis. All preorders that said "ships mid-late December" and "ships January 2017" have all been filled. The orders labeled "Ships early 2017" and "Ships Feb-March 2017" are still outstanding. We are still waiting to hear if/when more product will be available. We have thousands of displays on order with our distributor so we will fill whatever we can based on our allocation of the next wave of product.
  4. Hello everyone, We will be running our next X-Wing event here at Miniature Market on Saturday, November 22nd. Sign ups will begin at 10am, with round 1 starting at 11am. Only $5 to enter, and a pizza lunch will be provided. It will be a 100 point Dog Fight. We will be giving a $25 gift certificate to first place, $10 gift certificate to 2nd, and then another $10 gift certificate to 3rd. We will be giving a Rebel Aces as a random door prize, and we will also have swag for everyone that shows up. I hope to see everyone there.
  5. Hello everyone, It's that time again for another amazing X-Wing Tournament at Miniature Market! -100 point list, dog fight event -$5 entry fee, and a pizza lunch provided -first place gets a $25 gift certificate, and 2nd and 3rd will each get a $10 gift cert -we will be giving away a copy of Rebel Aces as a door prize We look forward to seeing everyone there, and you can find all the info you need at http://www.miniaturemarket.com/retailnew.
  6. Hello everyone! I just wanted to announce our next tournament at Miniature Market. It will be Saturday, August 23. Preregistration starting at 10, with round one starting at 11am. We will be running 3 rounds total. $5 entry fee Pizza lunch will of course be provided $20 gift certificate for 1st place, with 2nd, 3rd, and 4th getting a $10 gift certificate. We will also be giving away a Tantive IV as the random door prize. For sign ups, you can either visit our retail store, call us at 314-833-3792, or go online to http://www.miniaturemarket.com/events. Also, don't forget our address, which is 9610 Continental Industrial Dr, St. Louis, MO 63123. We look forward to seeing everyone there!
  7. Hello everyone, Sorry for the late notice, but we will be having our X Wing tournament this Saturday 7/26. Sign ups start at 10am with round 1 beginning at 11am. $5 registration fee, and of course there will be a pizza lunch provided. 1st place gets a $25 gift certificate, while 2nd, 3rd, and 4th will be getting a $10 cert each. We will also be giving away a Rebel Transport as a random door prize. We will be giving away other prizes as well as the day goes. I hope to see everyone there!
  8. I want to thank everyone for coming out. We had a great time, and it was fun to see some of the wave 4 ships being used. Congratulations to John, for coming in 1st place! 2nd went to Kevin 3rd James 4th Alejandro We will be announcing our July event shortly, so lets see if John can win two in a row!
  9. In case you haven't heard, wave 4 has landed at Miniature Market! They will be legal in the tournament. We will be opening at 10am for registration, so that gives you an hour before the first round if you want to pick up a new ship for your list. See you there!
  10. This just in.... We will now be giving away a Tantive IV as another door prize! That and the Millennium Falcon will be raffled off at two separate times. We will also be giving the fancy tokens away to the top 10, and of course the Dagger Squadron Pilot card to anyone that preregisters with us. We are expecting a large turn-out, so make sure you preregister to hold your spot!
  11. Hey everyone! We had an amazing turn out for the May tournament, so we’re happy to announce our next event. Date : June 28, 2014 Where : Miniature Market 9610 Continental Industrial Dr St. Louis, MO 63123 Time : Registration begins at 10:00am, games start at 11:00am This will be a Dogfight event with 100 point lists. Please bring 2 copies of your list. $5 registration fee, and a pizza lunch will be provided. Prize support : 1st place gets a $25 gift certificate. 2nd, 3rd, and 4th get a $10 gift certificate. We will be giving away a Millennium Falcon as a door prize, with more door prizes yet to be announced. To Preregister, you can call customer service at 1-877-326-4429, email us at retail@miniaturemarket.com, or you can sign up at this link : http://www.miniaturemarket.com/xwing_62814 Missed our last event? Check it out on our Facebook Page https://www.facebook.com/media/set/?set=a.10152437961299568.1073741909.167590654567&type=1
  12. I want to thank everyone for the great turn out. We had 22 people sign up, and that is great for our first ever X Wing tournament! Congratulations to Alex Groves for taking home first place! 2nd = Mark Urbanek 3rd = Peter Pacheco 4th = James Allen Also, another quick shout out to John Urbanek, who took home the door prize which was the new Tantive IV expansion. We will be having another tournament in June. More info coming for that event. Let's see if Alex can repeat and win another one, or if someone will take him out as "top dog".
  13. This just in! I'm pleased to announce that we will now be giving away a free Star Wars: X-Wing - Tantive IV Expansion Pack! This item will go to a random player in the event. Space is going quickly, so preregister now!
  14. We're ready to announce the rest of what we will have at our tournament. Not only will we be giving away the Rebel Transport and the Imperial Aces, but we will now also be giving away a $10 gift certificate to the top four finishers. Also, we will be giving away the old Gold Squadron Pilot cards if you preregister, and we will have some of the tournament kit tokens that we will give to the top ten finishers. This should be a great event, and we strongly suggest that you preregister to make sure your spot is held.
  15. We have just announced the info to a new posting on this forum. Check it out for all of the info, and let us know if you have any questions.
  16. Announcing our first X-Wing tournament at the new Miniature Market retail store in St. Louis, MO! Date : May 31, 2014 Time : Registration begins at 10:00 am and Games Start at 10:30am $5 entry fee includes pizza lunch. 100 point lists in a Dogfight event Each round will be 60 minutes, and number of rounds will be based on tournament turn out. Prize support : 1st place will get a new Rebel Transport, 2nd place will get Imperial Aces. With more prizes to be announced! We can only have up to 32 people in the event, so preregister ASAP! To preregister, just call customer service at 1-877-326-4429, or you can email retail@miniaturemarket.com.
  17. Miniature Market's new store has open game play at the store during business hours, and I'm happy to announce our very first X-Wing tournament! We will host our first tournament for X-Wing on May 31st, 2014! More details coming soon!
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