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FFG Fra

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  1. This should now be fixed and you should be able to access the X-Wing Mission Control.
  2. The above url is not correct please use the following url: https://tools.fantasyflightgames.com/xwing/
  3. A new major update for BattleLore: Command is now available for download on iTunes and Google Play stores ! v1.2.0 adds the following features and fixes: Free multi platform online realtime multiplayer. New "Locust" expansion available in Store menu (adds new units, new multiplayer battlefields and all new Uthuk missions) Campaign achievements added Improved balance of gameplay and maps Performance optimizations Bug fixes
  4. The avatar selection feature should now be fixed. FFG Software Support
  5. The login issue related to our community migration to https should now be fixed. FFG Software Support
  6. The issue is still showing for some users. We are working on fixing the problem and we will provide updates on this thread. FFG Software Support
  7. The issue was related to the migration of our community site to https. The issues should be fixed now and you should be able to login, FFG Software Support
  8. Technical Support This post covers the most common technical problems. If you are still experiencing problems or crashes after following the guidelines below please send us a bug report at the following email address: software@fantasyflightgames.com General If the app is crashing, please try to reboot your device. This will close all background processes and will free up RAM that is needed by the application to run. Android Can my Android device run Battlelore: Command? Battlelore: Command is a fairly demanding game that is designed to run on newer Android devices. That, coupled with the massive variety of Android hardware, makes it almost impossible to list every device that will run Battlelore: Command. Instead of limiting the software to just a small subset of devices, we leave it up to users to determine if it will run. Below are some of the recommended specs from the developers: - A Multi-Core CPU - 512MB of RAM - A GPU that supports OpenGL ES 3.0 is recommended - Android OS 4.0.3+ (API Level 15) - Minimum Devices: Samsung Galaxy S3 - Recommended Devices: Samsung Galaxy S4 or better, HTC M8, Nexus 7 (2013) or better. Please be aware that Google Play has a two-hour refund period that should begin as soon as the app has downloaded. Please try to take advantage of this grace period to determine if the app will run properly on your device. (https://support.google.com/googleplay/answer/134336?hl=en) Battlelore: Command won’t install. There are several reasons that could be keeping the app from installing. Try the following to see if they help: - Try clearing the cache in the App Store (Settings -> Apps -> AppStore App -> Clear Cache). Then try re-downloading/installing. - If you have external storage, such as an SD card, try unmounting the card and installing again. (Settings -> Storage -> Unmount). When unmounted, this will force the installer to install on the main device storage. iOS Can my iOS device run Battlelore: Command? Battlelore: Command is supported on the following iOS hardware: - iPad 2, 3, 4 - iPad Mini, iPad Mini Retina, iPad Mini 2 - iPad Air, Air 2 - iPhone 4S, 5, 5S, 5C, 6, 6 Plus - iPod Touch 5th Gen
  9. Combat Result Probabilities A breakdown of Melee and Ranged unit combat probabilities can be found here. (Also available via the in-game help guide). Combat Result Probabilities Multiplayer How does the multiplayer lobby work? The player who created the game is the host and is able to change the gold limit/map. Both players can change their race by tapping the race shield and ready by tapping the next (>>) button. After both players have readied, the game will immediately load and begin. The active player has a 3 minute timer, which resets each time an input is made by the player. If the timer ever runs out, the player forfeits the match. After each game, players are sent back to the main menu and must connect to each other again. How can I play Battlelore: Command against my friends? Currently both you and your friend will need to own a copy of Battlelore: Command on either iOS, Android or PC. Players can connect via Local WiFI or the online multiplayer lobby. Additionally, you can use Game Center or Google Play Services to connect to your friends via your friend lists. I have an iOS devices, but my friends are all on Android or PCs. Can we still play together? Yes, Battlelore: Command supports cross-platform multiplayer. The multiplayer lobby says there is a version mis-match? If there is a version mis-match, ensure that both the hosting device and the connecting client are up-to-date. Technical Support General If the app is crashing, please try to reboot your device. This will close all background processes and will free up RAM that is needed by the application to run. Android Can my Android device run Battlelore: Command? Battlelore: Command is a fairly demanding game that is designed to run on newer Android devices. That, coupled with the massive variety of Android hardware, makes it almost impossible to list every device that will run Battlelore: Command. Instead of limiting the software to just a small subset of devices, we leave it up to users to determine if it will run. Below are some of the recommended specs from the developers: - A Multi-Core CPU - 512MB of RAM - A GPU that supports OpenGL ES 3.0 is recommended - Android OS 4.0.3+ (API Level 15) - Minimum Devices: Samsung Galaxy S3 - Recommended Devices: Samsung Galaxy S4 or better, HTC M8, Nexus 7 (2013) or better. Please be aware that Google Play has a two-hour refund period that should begin as soon as the app has downloaded. Please try to take advantage of this grace period to determine if the app will run properly on your device. (https://support.google.com/googleplay/answer/134336?hl=en) Battlelore: Command won’t install. There are several reasons that could be keeping the app from installing. Try the following to see if they help: - Try clearing the cache in the App Store (Settings -> Apps -> AppStore App -> Clear Cache). Then try re-downloading/installing. - If you have external storage, such as an SD card, try unmounting the card and installing again. (Settings -> Storage -> Unmount). When unmounted, this will force the installer to install on the main device storage. iOS Can my iOS device run Battlelore: Command? Battlelore: Command is supported on the following iOS hardware: - iPad 2, 3, 4 - iPad Mini, iPad Mini Retina, iPad Mini 2 - iPad Air, Air 2 - iPhone 4S, 5, 5S, 5C, 6, 6 Plus - iPod Touch 5th Gen Any further questions or problems, please contact us at software@fantasyflightgames.com.
  10. I uploaded a new version that fixes a bug that was preventing users to select ships on the right side of the map on missions loaded from the server while the browser window was zoomed out. Please let me know if that fix the problem for you and thanks for you help to help me replicate the bug. FFG Software Support
  11. I uploaded a new version that fixes a bug that was preventing users to select ships on the right side of the map on missions loaded from the server while the browser window was zoomed out. Please let me know if that fix the problem for you and thanks for your help. FFG Software Support
  12. Internet Explorer is currently not supported. In order to access Mission Control Open Beta you have to download Chrome, Firefox or Safari. FFG Software Support
  13. The new cards from Trouble in Tharbad are now available in the deck builder.
  14. I'm trying to replicate the problem you are experiencing with the tool. Could you please let me know what browser are you using and which version of the browser. Also please let me know the name of one of the missions that are giving you problem. Thanks, FFG Software Support
  15. Could you please let me know which browser are you using and what is your browser version. Also please let me know the name of one of your quest that is having problems. FFG Software Support
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