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Everything posted by GetYourFunOn
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The first statement is the key thing here. There's no way he could meaningfully test the dice unless he x-rays them. So beyond that, he has 2 options: have you swap your dice with a brand new pack or have you and your opponents share dice. Either of those options are fair however, he should have monitored a game of yours before having made that ruling. And that would have been done except we were at the Top 4 cut. There was really no time left to monitor a round or two, and remember no ruling was ever made. Nothing was ever leveled at the dice owner. They simply wanted to give him an option to make his victory untarnished in a dscreet manner. By his account, multiple players had reported it. Unless they all reported it in the very same top 8 game, the TO had an opportunity to monitor. The way this player was approached doesn't sound discrete either. The other players, who accused him of cheating after they lost, were at the table when the TO joined him up. Keep in mind I still find it a fair ruling but it can definitely not be discrete when some locals are watching over as the TO comes over to offer you a chance to clear your name from cheating... I'm the store owner and was there for the whole thing. I wrote the whole thing up somewhere up above. The first 2 comments were not lofged as complaints. just comments to hot/cold dice. The actual official comment came in after the top 8 round ended. He was not approached in front of other players. I have no idea where you read that. A TO asked him to join us in another separate room from the event. There were no other people around. Only the 2 TOs, myself, and the dice owner were present. In fact, none of the other participants were aware anything was going on until 2 other players not involved in the situation started arguing loudly with the TOs over the situation after they were told about it from the dice owner.
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The first statement is the key thing here. There's no way he could meaningfully test the dice unless he x-rays them. So beyond that, he has 2 options: have you swap your dice with a brand new pack or have you and your opponents share dice. Either of those options are fair however, he should have monitored a game of yours before having made that ruling. And that would have been done except we were at the Top 4 cut. There was really no time left to monitor a round or two, and remember no ruling was ever made. Nothing was ever leveled at the dice owner. They simply wanted to give him an option to make his victory untarnished in a dscreet manner.
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The person who filed the complaint was told he should have asked to share dice during the match. There was nothing to be done post match. The options for the dice owner were just suggestions to AVOID any public discussion about what we felt could blow up after the event and cloud his victory with the kind of monday morning QBing that's been going on here for 16 pages should the original complainer post he lost to dice he felt we questionable and had brought up to the TO but nothing was done. That would not be fair to the dice owner as there was no real evidence of anything. But people like to talk, light torches, and point fingers. We didn't want to draw any attention to what was a non-disprovable complaint at the time. Telling he and his opponents for the next and subsequent round to share dice would have raised concerns and questions. (It also would have made even more people irritated as is clearly stated above in many posts had we told everyone to share dice). It was a no win situation for the TOs. Until this morning, dice were not even listed as officially shareable equipment for tournaments. They simply only wanted the dice owner to not be armchair discredited after the event where he could do nothing to prove himself against the scuttlebutt. The discreet swapping option gave him the ability to call BS should anyone start blasting the forums about the TOs not addressing it. Just as the TOs got blasted for addressing it. No win. Can we get back to playing? FFG has addressed it in the rules they have updated today. Now if a player asks during a match to share dice and an agreement can't be made, the TOs are to be called.
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Don't mistake my meaning. I absolutely support my TOs. 110%. Am I happy someone attended an event in my store and had a bad experience? Absolutely not. I do not have sound on my security cameras. But I do have video of you and the other player (not dice owner) angrily talking and gesturing at the TOs (and myself later). I have a customer who from across the room heard the commotion and came and told me it was heated. I stood there and with my ears listened to you both repeatedly make angry comments attacking the event, TOs, the fact that regionals was here, the venue, the decisions made etc. Here's the thing. You were a player in the event. Not a TO. It's not your place to stand there and rant at the TOs over their decision. Their decisions are final. If you don't like them you were told "you are completely within your rights to file a complaint with FFG". you can continue to voice your "innocence in off handed remarks" but you and I both know you were not using innocent remarks when you 1) stated we should run 60 minute rounds for regionals and were told no we can't and you laughed and stating we most certainly could. When shown the actual rule it turned into "fine they changed it. I'm gonna come up there and hand out some damage". 2)asked my TO "if she even played the game". 3) all the personal naming and venting you're doing all over this and other forums attacking the TOs, venue, etc trying to rally some kind of war cry. 4)repeatedly make comments about how we should not have regional host location because we are incompetent and incapable of handling it. The only reason you were even allowed to stand there and rant like that at my TOs is because they were trying to talk to your friend with the dice to explain that there is currently no official stance for handling the situation and were only trying to help him and were honestly sorry he was upset and to explain we would get a final stance from FFG. The head TO kept trying to have a calm conversation with you and you both kept loudly stating obnoxious comments and attacks at them. That's why I finally ended it and terminated the conversation. If you get what I honestly think you've been after in the first place, regional at your location instead of ours, I will still be here backing up my TOs 110% against your personal and false claims. I'll post on this thread if FFG gives us an official stance on handling dice concerns. Until then, feel free to keep beating the dead horse of how we don't deserve and would be unable to run Regionals in my store. Meanwhile I will continue to thank all the other attendees for their very kind words about how much they enjoyed the event and how well it was run.
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But the reported concern could have been handled differently. As mentioned, a casual observation perhaps should have been the first step. TOs should see for themselves. Then address the issue, if necessary. Just because someone makes an accusation doesn't make it true. Or not true. But someone should never be judged without supporting evidence. A casual observation was the first step. The TO was shown a set of dice rolled multiple times that came up all paint each time. If they had come up with more normal looking rolls it could easily be dismissed. At this point a concern was officially raised to the TO. She observed an anomaly in a handful of rolls. We know there is no easy way proven to load dice mechanically and invisibly except for face changes (which would be really obvious in this case). The rolls witnessed by the judge do not prove tampering but unfortunately they also can not disprove it like some blanks coming up would. How would you feel as a player if you felt you concern about a set of dice and voiced it to a TO, rolled the dice several times and had all paint show in front of the TO, and was told by the TO "sorry can't do anything as we can't prove anything". If that player then came here and laid out what they had happen, we would then be here instead discussing why the TOs screwed up and didn't force a dice share/swap/etc. Until FFG lays out there official standard for handling these situations it will remain a no win situation for the TOs. Someone will always walk away upset about either direction taken.
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I get that, and I'm by no means trying to claim the TO did anything wrong here. Just that as a monday morning quarterback I would of done things differently. But that's the point... Even if the TO's weren't someone was. Being accused of cheating is never a good thing, no matter who's doing it. Again as a monday morning QB, I wouldn't even approached him. But then again if things were as bad as they kinda sound, perhaps it would of gotten to him anyway, in which case what the TO did may of actually made things better. Yea it was a very tough call to make. You don't want to accuse someone of something you can't really test for properly but as a TO you also can't brush off a complaint from a player when you can't validate or disprove their issue either. Hence the offer to swap or share dice. We are gamers so we know some people have superstitions about their dice (I have some silly ones myself) and the pool idea isn't really a popular choice from a lot of players as well as many players don't want someone else touching their dice or touching someone else's. We figured clean new neutral starter set dice was the best alternative. did we take the best action. Sadly, the world may never know. But I doubt we could find one that could make everyone happy in this situation. That's why I sent a note to FFG organized play to see if they can clarify what to do in these cases should they arise again. That way there can be no questions again.
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I would say as a bit of unsolicited advice. Unless that one person had something to back up the claim then player 1 should of never been asked to swap out dice. Just because someone accuses someone else of something doesn't mean a TO has to take action, not without something to back it up. I'm not saying the TO did something wrong mind you, just saying how I would of dealt with it... But I wasn't there, and a lot of nuances are missed that way. but you see, when the dice were shown to the TO and rolled they did the freak thing of coming up all paint on multiple rolls. Yes, this is very easily explained in the anomalies of dice luck. He wasn't made to switch dice. He was in no way judged as cheating by the TOs. In fact they told him they didn't feel he was. He was told he could continue to play with the dice he brought and nothing would be done as nothing could be proven. It was honestly a friendly gesture to try to make sure no one could talk behind his back post tournament and try to tarnish his wins. The options given by the TOs were 1) continue like nothing happened. 2)swap dice with a new set. 3)Share dice. He chose to swap dice. Unfortunately the whole accusation upset him, which I understand and wish there had been something we could have done to not have that happen at the time.
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Hi again gang! As I'm still in the moderation cycle even though I've been a member on these boards for 5 years just never needed to post, this reply may take a while to appear. I would like to address the situation with the actual dice checking. I sat for quite a while and went over the security camera video of the table in question to ensure the flow of events. I do not have sound on this camera so can not verify anything said. For the sake of reading I'll call the player with the dice player 1 and his opponent player 2. Here is what happened: The match concludes. Both players are gathering their stuff up. Player 1 uses a wooden tray for his markers, ships, templates. He uses a dice cup for rolling and storing his dice. He finishes gathering his stuff and leaves it at his side of the table to walk away. Player 2 is still gathering his stuff. He reaches over and picks up the dice cup and looks in it. shakes it. rolls the dice out and rolls them a few times. Sets them back in the middle of the table. (I will state here that yes this is improper to touch another players property without permission or notification. He has been contacted and notified of this offense. It is now in the roster of "things stated by the TOs prior to every tournament" with the things like "no dial touching without telling your opponent first" etc. But, I would also like it to be known that player 2 did NOT dig through anything, go through any boxes or bags in any way to get these dice. He picked up the dice cup on the table on the opponents side. It does not lessen the offense but he was also not "rifling and digging through another player's stuff" as I have seen it stated here.) Player 2 continues to gather his belongings and packs it up. As TO1 approaches the TO table player 2 walks over to her and gets her to follow him to his table. She is standing at the end of the table. Player 2 picks up the dice and rolls them a few times. She pciks them up and looks at them and sets them down. There is conversation for a moment. TO1 turns to TO2 who is busy at the reporting table with folks turning in their scoring sheets. So TO1 steps over to another table that has a known TO from another region who is just watching a game (he was playing in the event, not TOing, but had already been eliminated). They both return to the table and look at the dice and talk a moment. The visiting player/TO returns to the game he was watching. TO1 goes over to TO2 and they have a discussion involving phone searching and such. At this point player 1 returns to the table and regroups his belonging and slides them to the end of the table. He walks away again. Player 2 finishes gathering his belongings and leaves the table and the venue shortly after as far as I can tell. At this point is when the TOs approach me about the situation and the rest can be read in my other novella :-) I do absolutely feel bad that this situation upset player 1. It was actually our intentions to not upset him. We wanted to make it abundantly clear he was in no way being accused of cheating by way of dice tampering at all by the TOs. There were not 3 official accusations of dice issues. Only one. The others were just offhand comments that added up later. But it was made officially to a TO and needed to be addressed like any other "judge!" call during the event. The TOs and myself only wanted it to be a positive experience for player 1 by eliminating any post event rumor mill that most likely could have arisen had he won the event. In hindsight, maybe the best call going into the top 4 cut would have been to say nothing to player 1 and just have everyone pool their dice and redistribute randomly. This idea did not arise till much later after it was found out player 1 was shaken. We just tried to be discreet as possible in addressing the issue and making sure his victory couldn't be questioned. As the store owner, I happily invite player 1 back to the venue for Regionals and will pay his entry from my own pocket.
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Sorry, I replied this in another thread about this same thing but new ones keep popping up so I guess I'll copy it here as well. Hi Folks, I am the owner of the venue and was awaiting feedback from FFG Organized Play on how to deal with concerns like this in an event for their products but can not sit here and watch the TOs and the player with "the dice in question" get picked apart from both sides of the fence. Sorry this may be a TLDR post.... I manage literally over 800 organized play events a year in our store. We host events with participants in excess of 100 players occasionally. The average is 25-40. I am very picky about who is involved in organizing and/or officiating in events in my store. With that being said, as I don't play X-Wing beyond a little casual flying, I turned to the regional opinion and was told by everyone I talked to that the 2 TOs who officiated this event were great. One of them had run other X-Wing events in my store and EVERY player was always giving us positive feedback on the event coordination and officiating. The event ran incredibly smoothly. The TOs handled the entire process amazingly. My staff and I were getting constant comments from several players on how fun and well organized the event was running. They stayed constantly vigilant on Facebook for weeks leading up to the event answering every question and concern that came up ahead of time. We even had some new kids who had never played in an organized X-Wing event before that came in out of interest and these TOs took the time to make them comfortable and walked them through the whole process of registration, filling out the forms, team building etc. I don't feel I can stress enough how positive the event as a whole went off.... Heck, I walked past several conversations with customers who walked in the store and were curious about what was going on and the TOs and even some players would pause and explain to them the game and how it worked. This game builds an awesome community. Now, as anyone who manages competitive events knows, drama sometimes unfolds in even the best run events. It's the nature of competitive events. Players play to win. If they don't win they look for reasons why. In a game such as X-Wing there is a luck factor (dice) that you attempt to mitigate by playing the right builds. Everyone who throws dice knows they run hot and cold. It's the nature of luck. To this end it can be very painful to have your dice in a cold spell and your opponents dice in a hot spell. The TOs are well aware of this. Hence, the way this went down. To speak to the fairness in officiating the event that I feel the TOs were trying to maintain, here is a situation that came up earlier in the event that sheds some light on it. I was walking in the room observing and noticed one of the TOs standing on a tall stool and bending over one of the tall terrain tables we use for the event. She eventually had to kneel on the stool and bend over the table and use laser lines in whatever she was answering from the players. I even joked with the other TO and took a picture. In fact it's was on one of the video filmed tables so will probably show up out there some day. Anyway, when she came back over by the TO tables I gave her a short girl joke about it and she laughed but told me exactly "you have to do what you have to do to make sure the call is correct" it was a call about debris and a mine field, an obstructed attack. She needed to make sure she was above the view to make the right call. The reason I mention this is because of the next statements the TOs made to me. She commented that "that's one of the hard things to do when TOing is telling someone you consider a friend that their side of the judgment is against them". In fact this was a local player who she just had to tell he hit a meteor. This call very well likely cost him the game and the top 4 cut. Not something you would do if you were trying to "local bias". The other TO then mentioned "Yep, when I get called to a table I say Don't tell me who's ship is whose, just tell me the question". I talked with several players and the TOs during and after this situation. I was there for almost all of the process. I have security cameras to back up the time line. The first comment about the dice came as a comment early in the event to the TO (from her husband) when asked how he did as "I lost. My dice were horrible and his were hot". That was all. Not even an accusation. Not considered one. Not acted on. The second comment came to the same TO again in a match report of "**** his dice were hot. I lost" again not an accusation. And again not acted on. The third comment came directly to the TO after the first cut round. "please come look at these dice". She walked over and the player rolled all the dice on a table 5 or 6 times and EVERY die came up with paint every time. Yes, it is statistically possible. She looked at the dice and there is nothing obvious. The players states "I'm concerned about these dice". The TO tells him there's really no way to scientifically check for modifications here at the venue. She tells him he could have asked to use shared dice. The player stated "he asked his opponent to play a second just for fun match during the 30 minutes still remaining in the round with shared dice for peace of mind, and the opponent declined". She states this is within his rights to decline. Wanting to make sure to address it correctly she even consulted a neutral 3rd party TO from another region. He also stated there is no way to without a doubt prove dice here in the situation in the time frame. Both our TOs consulted forums, FAQs, everything they could find to look for an official response. No luck. This is when they contacted me. They were concerned a "rumor mill" would start up and didn't want to see the player accused of something he couldn't defend after the fact. They had been given a formal complaint at this time and needed to address it one way or another. It's almost a lose/lose situation for the TOs. If they let it go, you have a player who could lodge a complaint about not having his complaint addressed. Or you could launch an investigation and try to somehow scientifically validate/fail the dice within the time and venue constraints 10 hours into an event that is headed to Top 4. There's really no way to test the dice properly. Both sides should be allowed to prove their sides or else drama and issues will arise. We decided together to address it discreetly as possible to avoid any issues of embarrassment. No one wants to be accused of cheating and no one want to feel cheated. We quietly took the dice owner aside in a totally separate area of the store and informed him a complaint had been made about the dice but that there was really no way for us to truly validate his dice here in the present. They wanted to make him aware so he could choose to do as he wanted. He was told he could play on as usual in the event with his dice and that would be the end of it. He could agree to share dice. I offered to open a sealed starter and let him swap to those for the rest of the event if he wanted truly neutral dice. He was obviously embarrassed and frazzled by the occurrence. He decided to swap to a new set of dice from the starter. It was stated as a group between us, this would make sure there could be no accusations about anybody cheating as we had all (Myself, the TOs, and the player) been there opening the starter and swapping the dice. We offered to give him his dice back at the end so no one could make any accusations. This was done to allow him to have proof it was not his dice but his play that won him the day. We went to the top 4 cut. Unfortunately he lost his next match. But, for the record it was against the same opponent who was his only other loss earlier in the day. And who in the end won out the day. So, a challenging opponent at the least. The next thing I know, I have a customer come to me and tell me I should get to the back of the room "because it's becoming heated". I walk to the back and see my TOs standing there with 2 players talking to them and the player with the dice standing at the table looking down dejected. As I step up I hear one of the customers tell my TOs "this event was run horribly!" "I'm going to report it to FFG" the other customer states "I'm gonna accuse my opponents of cheating with their eyes!" "how dare you force our friend to swap dice!" "You singled him out and humiliated him and made him lose his match!" "You are so local biased and wouldn't do that to a local!" I pointed out there wasn't even anyone local in the event when this happened. They stated "That was absolutely the wrong call and I'm reporting it! You should have a community bucket of dice and make everyone take from that" "we'll never come back from here and regionals shouldn't be here!". Through this whole conversation the TOs kept trying to calmly explain the situation and asked for time to address it with FFG. We tried to talk with the original dice owner but he just seemed miserable and said "I think it just got in my head". The more the other 2 players ranted at myself and the TOs the more upset the original player got. I would like to preface this now with pointing out this is the same person who, before this event, voiced his irritation online about regional here, insisted we needed to NOT run regionals as a possible 2 day event if it drew high attendance because "you could just run 60 minute rounds!" No you can't. Also, irritated that it is on Mother's Day. Also, mentioned online he was "looking forward to coming up and handing out the damage" But, also asked me to provide him a separate table with power to film feature matches for the day. Which I provided. It's also the same person who asked one of my TOs before the event started "If she even played the game?". So, to wonder if there was some prior hostility towards our venue is a bit understated. So, at this point, I stated the conversation needed to stop because it was going to go nowhere but worse. He was told he was completely within his rights to report us to FFG. We also informed him we were going to look to FFG to provide official guidance on how to deal with accused dice issues in future events. We awarded the dice owner his prizes and store credit prize which he promply stated "I'll spend it now because I'm never coming back!" He did, and they left. A note was sent to FFG Organized play for guidance on dealing with the issue in the future and we will await their word. But within the hour we start getting messages about all the bashing and flaming going on on all the major X-Wing forums about how badly the event was run, how bad the TOs were, etc... you can see it all up there and everywhere. It's in multiple threads everywhere. Even going so far as to calling out the TOs by name like they are some kind of villains and accusing them everywhere of "colluding against outsiders". Sorry, I couldn't sit by and watch them get bashed any longer without doing something. Hopefully when this is done, we'll have an official answer from FFG on these matters and put it to rest. Meanwhile can we stop the constant bashing of 2 very hard working VOLUNTEERS?
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Hi Folks, I am the owner of the venue and was awaiting feedback from FFG Organized Play on how to deal with concerns like this in an event for their products but can not sit here and watch the TOs and the player with "the dice in question" get picked apart from both sides of the fence. Sorry this may be a TLDR post.... I manage literally over 800 organized play events a year in our store. We host events with participants in excess of 100 players occasionally. The average is 25-40. I am very picky about who is involved in organizing and/or officiating in events in my store. With that being said, as I don't play X-Wing beyond a little casual flying, I turned to the regional opinion and was told by everyone I talked to that the 2 TOs who officiated this event were great. One of them had run other X-Wing events in my store and EVERY player was always giving us positive feedback on the event coordination and officiating. The event ran incredibly smoothly. The TOs handled the entire process amazingly. My staff and I were getting constant comments from several players on how fun and well organized the event was running. They stayed constantly vigilant on Facebook for weeks leading up to the event answering every question and concern that came up ahead of time. We even had some new kids who had never played in an organized X-Wing event before that came in out of interest and these TOs took the time to make them comfortable and walked them through the whole process of registration, filling out the forms, team building etc. I don't feel I can stress enough how positive the event as a whole went off.... Heck, I walked past several conversations with customers who walked in the store and were curious about what was going on and the TOs and even some players would pause and explain to them the game and how it worked. This game builds an awesome community. Now, as anyone who manages competitive events knows, drama sometimes unfolds in even the best run events. It's the nature of competitive events. Players play to win. If they don't win they look for reasons why. In a game such as X-Wing there is a luck factor (dice) that you attempt to mitigate by playing the right builds. Everyone who throws dice knows they run hot and cold. It's the nature of luck. To this end it can be very painful to have your dice in a cold spell and your opponents dice in a hot spell. The TOs are well aware of this. Hence, the way this went down. To speak to the fairness in officiating the event that I feel the TOs were trying to maintain, here is a situation that came up earlier in the event that sheds some light on it. I was walking in the room observing and noticed one of the TOs standing on a tall stool and bending over one of the tall terrain tables we use for the event. She eventually had to kneel on the stool and bend over the table and use laser lines in whatever she was answering from the players. I even joked with the other TO and took a picture. In fact it's was on one of the video filmed tables so will probably show up out there some day. Anyway, when she came back over by the TO tables I gave her a short girl joke about it and she laughed but told me exactly "you have to do what you have to do to make sure the call is correct" it was a call about debris and a mine field, an obstructed attack. She needed to make sure she was above the view to make the right call. The reason I mention this is because of the next statements the TOs made to me. She commented that "that's one of the hard things to do when TOing is telling someone you consider a friend that their side of the judgment is against them". In fact this was a local player who she just had to tell he hit a meteor. This call very well likely cost him the game and the top 4 cut. Not something you would do if you were trying to "local bias". The other TO then mentioned "Yep, when I get called to a table I say Don't tell me who's ship is whose, just tell me the question". I talked with several players and the TOs during and after this situation. I was there for almost all of the process. I have security cameras to back up the time line. The first comment about the dice came as a comment early in the event to the TO (from her husband) when asked how he did as "I lost. My dice were horrible and his were hot". That was all. Not even an accusation. Not considered one. Not acted on. The second comment came to the same TO again in a match report of "**** his dice were hot. I lost" again not an accusation. And again not acted on. The third comment came directly to the TO after the first cut round. "please come look at these dice". She walked over and the player rolled all the dice on a table 5 or 6 times and EVERY die came up with paint every time. Yes, it is statistically possible. She looked at the dice and there is nothing obvious. The players states "I'm concerned about these dice". The TO tells him there's really no way to scientifically check for modifications here at the venue. She tells him he could have asked to use shared dice. The player stated "he asked his opponent to play a second just for fun match during the 30 minutes still remaining in the round with shared dice for peace of mind, and the opponent declined". She states this is within his rights to decline. Wanting to make sure to address it correctly she even consulted a neutral 3rd party TO from another region. He also stated there is no way to without a doubt prove dice here in the situation in the time frame. Both our TOs consulted forums, FAQs, everything they could find to look for an official response. No luck. This is when they contacted me. They were concerned a "rumor mill" would start up and didn't want to see the player accused of something he couldn't defend after the fact. They had been given a formal complaint at this time and needed to address it one way or another. It's almost a lose/lose situation for the TOs. If they let it go, you have a player who could lodge a complaint about not having his complaint addressed. Or you could launch an investigation and try to somehow scientifically validate/fail the dice within the time and venue constraints 10 hours into an event that is headed to Top 4. There's really no way to test the dice properly. Both sides should be allowed to prove their sides or else drama and issues will arise. We decided together to address it discreetly as possible to avoid any issues of embarrassment. No one wants to be accused of cheating and no one want to feel cheated. We quietly took the dice owner aside in a totally separate area of the store and informed him a complaint had been made about the dice but that there was really no way for us to truly validate his dice here in the present. They wanted to make him aware so he could choose to do as he wanted. He was told he could play on as usual in the event with his dice and that would be the end of it. He could agree to share dice. I offered to open a sealed starter and let him swap to those for the rest of the event if he wanted truly neutral dice. He was obviously embarrassed and frazzled by the occurrence. He decided to swap to a new set of dice from the starter. It was stated as a group between us, this would make sure there could be no accusations about anybody cheating as we had all (Myself, the TOs, and the player) been there opening the starter and swapping the dice. We offered to give him his dice back at the end so no one could make any accusations. This was done to allow him to have proof it was not his dice but his play that won him the day. We went to the top 4 cut. Unfortunately he lost his next match. But, for the record it was against the same opponent who was his only other loss earlier in the day. And who in the end won out the day. So, a challenging opponent at the least. The next thing I know, I have a customer come to me and tell me I should get to the back of the room "because it's becoming heated". I walk to the back and see my TOs standing there with 2 players talking to them and the player with the dice standing at the table looking down dejected. As I step up I hear one of the customers tell my TOs "this event was run horribly!" "I'm going to report it to FFG" the other customer states "I'm gonna accuse my opponents of cheating with their eyes!" "how dare you force our friend to swap dice!" "You singled him out and humiliated him and made him lose his match!" "You are so local biased and wouldn't do that to a local!" I pointed out there wasn't even anyone local in the event when this happened. They stated "That was absolutely the wrong call and I'm reporting it! You should have a community bucket of dice and make everyone take from that" "we'll never come back from here and regionals shouldn't be here!". Through this whole conversation the TOs kept trying to calmly explain the situation and asked for time to address it with FFG. We tried to talk with the original dice owner but he just seemed miserable and said "I think it just got in my head". The more the other 2 players ranted at myself and the TOs the more upset the original player got. I would like to preface this now with pointing out this is the same person who, before this event, voiced his irritation online about regional here, insisted we needed to NOT run regionals as a possible 2 day event if it drew high attendance because "you could just run 60 minute rounds!" No you can't. Also, irritated that it is on Mother's Day. Also, mentioned online he was "looking forward to coming up and handing out the damage" But, also asked me to provide him a separate table with power to film feature matches for the day. Which I provided. It's also the same person who asked one of my TOs before the event started "If she even played the game?". So, to wonder if there was some prior hostility towards our venue is a bit understated. So, at this point, I stated the conversation needed to stop because it was going to go nowhere but worse. He was told he was completely within his rights to report us to FFG. We also informed him we were going to look to FFG to provide official guidance on how to deal with accused dice issues in future events. We awarded the dice owner his prizes and store credit prize which he promply stated "I'll spend it now because I'm never coming back!" He did, and they left. A note was sent to FFG Organized play for guidance on dealing with the issue in the future and we will await their word. But within the hour we start getting messages about all the bashing and flaming going on on all the major X-Wing forums about how badly the event was run, how bad the TOs were, etc... you can see it all up there and everywhere. It's in multiple threads everywhere. Even going so far as to calling out the TOs by name like they are some kind of villains and accusing them everywhere of "colluding against outsiders". Sorry, I couldn't sit by and watch them get bashed any longer without doing something. Hopefully when this is done, we'll have an official answer from FFG on these matters and put it to rest. Meanwhile can we stop the constant bashing of 2 very hard working VOLUNTEERS?
