Gutted in Glasgow

[Gutted in Glasgow]

Metropolis Games said:

Got most of the cards I need now - split a box with a guy in the shop.

I still need cards for:

Rosie

Manfred

Laser Grenadiers

Commandotrupp

The Boss

I packed up and sent out replacement cards for those - he should be good now. *(he did contact me, but hasn't replied since, I do get caught in many people's spam filters, quite possible he's not seen my reply).

Thanks for playing,

Thaadd Powell

Customer Service

Fantasy Flight Games

 

(As an aside, I once had an address book, with all my travel info and contacts in it... and my home address.... mailed to me in the US from a kind person in the UK who found it on the airport shuttle. It would have been super tough to track down all that info, of relatives I talk to rarely, old school friends, etc ever again. Not hard to imagine leaving stuff on public transport!)

 

 

[goblin marauders]

bcwMD said:

Well, in that situation, yeah, my whole Battlelore game came with no figs, yeah, got all the cards and the map and everything but no soldiers, yeah, so if you could just send all of those to me...

 

Doesn't quite work like that. 'Within reason' - we won't replace the majority of your game if you buy it new (it's defective at that point and should be returned/exchanged - and it is dependent on us having the bits in the first place.

As I do all of the requests, it's not too hard to spot when people try to assemble a game from parts (yes, sad people try this) requested, or know what goes wrong in games systematically.

[goblin marauders]

Hi folks!

I'm not on the forums too much, but someone linked me this thread -

Yes, we're perfectly happy to send you the missing flags. For the person who did not get a reply, it's possible I ended up in his spamfilter. Please resend your request!

With all requests, to guard against this, please always include your full mailing information, so we can send the replacement parts out even without being able to contact you by email. I get spamfilter, I get bounces from mistyped mails, I get those 'please type the letters you see, to get your mail through' and still mostly not get through to those people often...

parts@fantasyflightgames.com is the general replacement parts mail, or you can use the contact us thing off of the forum. For any sort of request, I just need First and last name, full address, and if you're not in the United States, country.  Details about what specific part (from which set!) you need.

For BattleLore, I have replacement parts for the basic set, the Call to Arms cardback problem, the flags for this, dice, and a few assorted expansions. Unfortunately we did not receive much if any for the expansion packs, and that's often what I 'scrap out of' (warehouse stock) if I don't have a dedicated source of parts. Our policy is a bit less painful than DOW, we don't require UPCs, codes, receipts, etc - we want people to be able to play, and will do our best to help this happen!

Thanks for playing,

Thaadd Powell

Customer Service

Fantasy Flight Games