I'm finding FFGs support for rule problems appalling.
Their not ignoring this concern. There are FAQs, rule discussion forums and even a link to post rule questions so its not that bad.
But explaining a client how the game works doesn't seem to be anywhere near top priority. You get a pack of cards, sometimes with really complicated interactions and get nothing inside to help you understand them. Even stories in Core Set are not explained in any details, and it seems me, my frieds and other ppl were playing story card wrong…
and if you do want to get rules right you can:
- use the FAQ. It is updated, and has answers to most question but it doesn't seem like anyone is maintaining it so it actually helps non-veteran players with ruling problems. It seems more like a storehouse where you put answers nad can look them up if you forgot them. But you don't really care how hard it is to find anything for new player. A paragraph about some legacy CCG mechanics that does not exist in LCG era is still there, the order is random and doesn't seem to follow any logic, and this makes finding anything really hard, especially as some explanations of similar things are in completely different places. And why does the "main" FAQ weight 16MB and has graphics that are completely useless, srsly its a FAQ not an art show. Hopefully there is a printer friendly version, that is also much more friendly to anyone that wants to find a ruling. And plain HTML with minimalistic but esthethic CSS would be even better.
- ask at forum. Its ok, but no official FFG support here, just players who happen to use the forum. It looks general purpose and has no support for explaining anything. No integrated card base, no way to search for answers regarding particular card. If you keep following the threads you should eventually get the rules (at least i hope so, thats the main reason i'm still writing) but its nowhere near a convenient way to get rules
- mail a designer. First - the mail is invisible in a footnote of some page; if i haven't heard about it here i would never have found it Second - the designer is not a customer service guy - he has other more important things to do, shouldn't be expected to have enough patience to replay to the same questions over and over again, Third - he knows the game so much all new players problems will seem obvious to him, and it will be really hard to answer in a way that explains the rules for not experienced player. Its like sending a math professor to teach kids at kindergarten… and you cant use previous ruling answers unless they end up in FAQ, and including all questions would make document unreadable
Are there really so little players that care about playing the game right that it really doesnt pay off to put more effort into rule education?
Are those problems only my (i don't think so, some ruling discussions show its not clear even for experienced players)?
With more one time games i guess its not that big of a deal, but with LCG deckbuilding - where environment is so competitive and rulings can break your deck ideas or decide who wins a game…
I really don't understand it.