Hey…i'm as desparate as to post this in probably the wrong forum, just so I can let some steam off…
On june 23rd I ordered 2 DT playmats. I received the usual "Order received" email from FFG. Since then, silence, complete frustrating silence.
On June 27th I decided to write then to store@blahblahdotcom and ask them if everything was ok with my order. Still no answer.
On June 29th I write them again using their Customer Service page, asking what was going on and to simply have some update about my order. Still no answer.
On July 4th I did the same thing and was aware that it was an off day for the USA. So I didn't expected an answer that day.
July 9th, still nothing from FFG. Order still "Pending" with no communication whatsoever with what I was told to be one the best customer service in the industry.
What am I left with now apart from waiting?!!? It's really frustrating since all my orders were shipped promptly, even some MoM POD I ordered a couple days before. The playmats are "In Stock" when I ordered them and they still are.
I'm sorry, i'm really pissed right now, first time i've been in years. I wouldn't be if I had a minimum of communication with FFG. I'm not asking for the moon, simply a quick email as to why the order didn't shipped.
I'm no happy gamer.
FYI, here's some infos about me: I don't live in my mom's basement and i'm not an impatient prick . I have my own place, have a really cool job, i'm happy and good with people 23.9 hours a day. Just wanted to make that clear lol.