I got a phone call saying that I have to pay AGAIN.
They are saying that a portion of the people who ordered the Collectors Edition of Black Crusade had thier payment refunded, but the books still went through as sold and still processed through the store. They say that a few weeks after paying..the payment just kinda.."fell off"? His words, not mine. That the payment was returned to us, though I cannot find any records of a refund in my bank statements.
I am getting kinda pissed at this point; I have tried calling the guy back twice, to get more info...no answer, left messages. It all seems kinda fishy, so I want an exact date that a refund was issued, to check and see that I did infact recieve it. I mean, another almost 200 bucks? I don't think so.
FFG's customer support has failed to return a single E-mail in over four months, and now this ****? What no one could say something earlier?
I don't know what is going on, but I have waited long enough. Paid for the three day shipping too. What a load of ****...
I wanna know if anyone has had a similar thing? The number is a FFG phone number, and the guy is reached through an extension, so that much is legit. But the rest? I dunno.