Hi guys. After a tense alchol fueled game my friend became very angry that he'd lost. He was packing his parts away in an angry manner and now we've lost a tyrell order token and an influence track marker. This has really messed up the game and i dont want to pay £50.00 to get 2 tokens so does anyone know where you can get spare parts or replacements for this kind of thing. We can't really play the game again until this is sorted. Cheers
Posted 23 January 2012 - 03:50 AM
I advise you to e-mail FFG customer service at: firstname.lastname@example.org
Tell them exactly what token it is, and they will mail it to you.
Now regarding your friend... if that happened to me I would make him pay for a new game
Posted 23 January 2012 - 04:31 PM
cheers for the help mate. My friend denies he lost it and refuses to accept any responsibilty haha. These things happen i suppose just have to hope for the best
Posted 24 January 2012 - 05:31 AM
Oh you can relax, FFG has an excellent support. They have sent me more than once for replacement tokens, lost tokens before
Might take some time, they have a big backlog of requests, but usually a month or so...