Replacing a Goblin Witcher Figurine
Posted 07 June 2014 - 08:07 PM
I'm the past I've been able to go to Auggies games to get replacement components however they no longer seem to offer replacements for Descent.
Any clues where I may get a replacement without buying a new LoR expansion? For now I am using some goblin reaper miniature but it would be nice to have the original type figure.
Posted 11 June 2014 - 01:17 PM
Posted 11 June 2014 - 06:22 PM
I have had to contact them in the past to replace a broken X-Wing, and a missing card from Descent. Both times they were reasonably prompt in dealing with the issue, but one of the times they did not actually get back to me. The item simply showed up in my mail.
If I were you, I would give it a week, and then follow up with them.
Posted 13 June 2014 - 08:58 AM
Stoked! Got this response today:
"Status for this item: Shipped
Status details: We are more than happy to help you with your request and will send the requested replacement at no cost to you."
That's quality service.