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Missing card form lure of the darkside


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#1 chiggins87

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Posted 29 April 2014 - 01:26 PM

Hi everyone I was hopeing for some help

 

has anyone had any trouble with the lure of the darkside set ive just opened it up and am missing one card the objective agent of the empire

 

does anyone know who would be best to contact about this?

 

Has anyone else had the same problem?

 

thanks in advance



#2 dbmeboy

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Posted 29 April 2014 - 01:45 PM

FFG is usually pretty good about responding to damaged/missing parts in their other games, so I expect they'll replace it pretty quickly.  You can contact them here.  If you ever need it in the future, it's at the top of the site under More>Customer Service>Damaged/Missing Components.


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#3 chiggins87

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Posted 29 April 2014 - 01:54 PM

sent that off now

 

thank you for pointing me in the right direction



#4 Buhallin

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Posted 30 April 2014 - 04:32 PM

Imperial Shadow Guard, by chance?

 

I was missing one from that set too.  Customer Service had it in the mail to me in a few days.

 

Only annoying part was that the parts site was down when I tried to submit, so I sent something to the main CS site.  Told them the site was down, so it was sending it to them.  They told me to submit through the parts site :P

 

But it should be here soon, if not today.



#5 chiggins87

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Posted 01 May 2014 - 03:09 PM

As Ever FFG have been really good and will be sending me out a replacement card

 

The missing card was the objective for the set

 

thanks again for the help


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#6 See Threebilbo

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Posted 01 May 2014 - 09:44 PM

Glad you got it resolved so quickly.  I would be really upset if it happened to me.  Good thing FFG are nice about this kind of thing.






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